The Company Town General Store

Site

TCT Home
The General Store
Products List
About Site

Books

Art History
Biography
Cooking
Fiction
Mysteries
Rare
Stamp Collecting
Thriller
Travel

Information

Create New Account
Using This Site
Conditions of Use
Privacy Notice
Shipping & Returns
Contact Us

Quick Find

Perks

Shipping & Returns

SHIPPING POLICY:
Be sure to read RISK OF LOSS in Conditions of Use.

All times for shipments represent an estimate provided by the shipper via our software. This means that the package may arrive in less time or more time than stated on this site.
We generally ship the day after a payment is confirmed. No shipping on Sundays and Holidays.
A One Dollar Handling fee is added to all shipments.
Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to UPS/USPS and a damage claim initiated. Following inspection, merchandise will be replaced or refund of purchase price. Not responsible for replacement or refunds if full insurance coverage has been declined. No refund of shipping costs.
Shipping costs are based on weight and service requested.

RETURN POLICY:
If for some reason you are not happy with your purchase you can return the item. Please be sure to read: PRODUCT DESCRIPTIONS in Conditions of Use as it applies.
The Company Town will accept returns under the following conditions:

Items must be returned within 15 days of the shipping date. This is determined by your shipping confirmation email.
TCT must be notified upon receiving your order via email to qualify for returns. (Please Note) If you have not emailed us to confirm delivery you void your right to return an item. You may use your order or shipping confirmations for this purpose, in other words you don't have to type a thing, just return one of the emails to us to validate your item. You may use these emails if you wish for comments. Glowing comments are always welcome, and if you wish to notify us of any problems we welcome this as we are always looking to improve our business.
Items being returned must be in the same condition they were in when shipped.
All returns must be accompanied by the original sales receipt.
Shipping and handling charges are not refundable
Postage for any return is your responsibility
Items must be returned prepaid, insured, and with delivery confirmation.
TIP: keep your packing materials from the shipment until you are sure of your purchase.

REFUNDS POLICY:

Refunds will be processed as quickly as possible.
Refunds are generally in the form of a check.
Refunds via Pay Pal accounts are for the Price of the Book minus the small fee that pay pal charges.
Credit Card purchasers should really contact us instead of implementing a charge back as doing this via Pay Pal can be very time consuming for you and us. The Company Town cannot accept returns of certain items, including: - Any item that is returned more than 15 days after delivery.
Any item that is not in its original condition or that is damaged. TCT will be the judge as to the condition of the returned item.
Any item that is damaged due to improper return packaging.

Shopping Cart

0 items

All orders over $40.00 receive FREE shipping within the USA.

Specials

English Bread and Yeast Cookery
~~$20.00~~
$10.00

View all Discount Products